Frequently Asked Questions
Here, we have answered some of your most asked questions. Contact us for more information should
you have any questions that has not been answered here or if you need more details on a subject.
Is it free to post an ad?
Yes. Posting is free. Make sure you select the FREE plan or package when you’re posting your ad. You may also upgrade later to a paid service for a better exposure and traffic.
How can I post or submit my auto/car for sell?
NOTE: You have to be a registered user and Seller or Dealership in other to be able to post for sale on this platform or website. If you are not registered for both, you can start here: Register here
1. Login your account
2. Click on “Manage Dealership”
3. Look for, and hover on “Items”, then click on “Add New”
NOTE: The item submission or post form is very advanced, but you might not need to fill in all of them if you just want to add a basic item or auto/car.
4. Item Type: The first dropdown field has the different levels or types of item you can list or post. For a simple or basic listing or post, select “Simple Product”.
5. Next, is the “Title” field, which should be the name or the title you want to give your ad or item.
6. The Item Price: This implies “Regular Price” and “Sales Price”. The first price is the “Regular Price” (the normal price of your item) and the second price is the “Sales Price” (the discount price you want to sell it for). That’s where you add your prices.
7. The “Short Description” field, is where you add a short description or summary of your item. This shows or stays by the main Photo of your listing or add, so make sure it’s not too long so your listing will look nice (if you have something long to say about the item, add it in the “Long Description” field, which is the next field.
8. The “Description” or “Long Description” field: That’s where you add the long description of your ad. This shows at the middle or bottom of your listing page when people are viewing it. That’s where people expect to know more about your item or ad.
NOTE: Pay attention to the following section and fields, because they are very important for your ad or what you are selling.
9. “Inventory”: That’s where you add how many of the items you have, in case you have more than one.
10. “Shipping”: That’s where you add how you will ship the item or what you are selling to the buyer. You can leave it blank if you will not ship the item or car, it’s optional.
11. “Tax”: That’s where you add your tax rate, if any or you charge tax on the item or auto you are selling.
12. “Attributes” or “Features”: That’s where you add the specifications of your item or auto. Please note that the “Attributes” or “Features” are very important because that’s where you select or add the very important information of your item.
13. “Linked”: You can use it to link the item with other items you are selling. You can leave it blank because is optional.
14. “Location”: That’s where you add, select or specify the location of your item, such as city, state and country. This is very important because without that, people in your area/location or where the item is needed will not see your it if a location or address is not added or attached to it.
15. “SEO”: It means (Search Engines Optimization), that’s where you add the words, names or phrases you think people will use to search for your item on this platform, and in search engines like Google, Bing…
16. “Product Policy” or “Item Policy”: This is where you add the policy or rules about what you are selling. If you don’t have any rules or policies, you can leave it blank.
17. “Dealership”: This is where you select the Location, Name or Dealership you want to attach to this ad. This is useful when you have more than one Dealership, Location or Company.
18. Photos: On your upper right, you may see photo icons or the word photo. The first one, the big one, is where you select, add or attach the “Featured” or primary photo of your item. The second one, the small one is where you select, add or attach the other photos of your item for a gallery of multiple photos by clicking on it.
19. “Categories”: That’s where you select and add the category of your item. You can select multiple categories.
20. “Brand”: This is where you select the “Brand” or “Manufacturer” of your item. You may notice that, there is one similar field in “Attributes” or “Features” as well, but this one shows up under the item on the website; so it’s very useful to get the attention of someone looking for that particular Brand. The visitor will see it as soon as he visits the item’s page.
21. “Tags”: The tags are very useful for the system to classify your item for better search. Additionally, it helps people to easily find your items. So, that’s where you add some keywords and names related to your item.
NOTE: If you are having trouble listing your item, don’t hesitate to contact our Help Team.
How to view an ad I posted?
It’s advisable to always view and make sure your ads are displaying the way you want it and with the correct information after publishing them. You may search and find your ads on the frontend or on the website after publishing them. But it could take a few minutes or hours, depending on how busy our servers and content delivery networks (CDN) are. So the quickest way to view your ad is to use the ads’ link in your ads’ management dashboard. To view your ads from the dashboard do the following…
1- Login your account and click on the “Manage Ads” tab to display all your listings.
2- Go to the buttons on the right side at the end of the ads’ information and click on the button with the small link or chain icon and this will take you directly to the ad in order to view it just as other people will on the website.
IMPORTANT NOTE: If you don’t see the option to click on the “link or chain icon“, click on the “Manage Ads” tab again to make sure that you’re in the “Manage Ads” tab
How do I know people are checking my ads?
Good question! One of the greatest and helpful features about Untado.com is that you can check the statistics of your ads. You have the ability to see how many people have viewed or clicked on your ads. This is very helpful for you to know whether you’re reaching people or your ads are working or not. To check your ads statistic, do the following…
1- Login your account and click on the “Manage Ads” tab to display all your listings.
2- Go to the buttons on the right side at the end of the ads’ information and click on the button with the small stats icon and this will take you to the ads statistics page to view how many clicks your ad got, the time, day and month.
IMPORTANT NOTE: If you don’t see the option to click and check your ads statistics, click on the “Manage Ads” tab again to make sure that you’re in the “Manage Ads” tab
How long will my ads be displayed on the site?
Technically, all Basic or Free ads are active and displayed on the site till you cancel or delete them. Top Ads and Featured or Highlighted Ads are active and displayed for the duration of the level of package or plan you paid for. For example 30, 60, 90 days… And renewable at the end of the packages terms.
When can I manage my ads?
Your ad is automatically or manually approved depending on the nature of the ad, you will receive a notification. In case your ad is not approve for some reasons such as a violation of our submission policy, you will also get a notification with the reason why it has been rejected with a link to review, edit and resubmit again.
Note: For security reasons, you may be prompted by the system to login again to confirm. But this rarely happens.
Where can I find and manage my ads?
To manage, view, edit, upgrade, downgrade or delete your your ads you have to login to your account, then from your dashboard, go to ads management dashboard by clicking on “Manage Ads”. This will take you to the dashboard where you should manage all your Ads which looks like the image below.
How can I edit my ad?
In order to be able to edit your ads, you have to register and have an account. Only registered Users have the option of editing their ads after it has been published on the site. To edit your ad, do the following…
1- Login your account and click on the “Manage Ads” tab to display all your listings.
2- Go to the buttons on the right side at the end of the ads’ information and click on the button with the small pencil and this opens up the ad’s editing mode for you to modify the ad.
3- Make all the changes you want to the ad and “Save Changes“. Make sure you click on “Save Changes” before existing the page otherwise your changes will not be saved and updated on the website.
IMPORTANT NOTE: If you don’t see the ad’s editing mode, click on the “Manage Ads” tab again to make sure that you’re in the “Manage Ads” tab
How to upgrade my ads?
In order to be able to raise or upgrade your ads, you have to register and have an account on Untado.com. Only registered Users have the option of upgrading their ads after it has been published on the site. After you login your account, go to the section where the ad you want to upgrade is, (For example, Business Directory) and from there… Go to the buttons on the right side at the end of the ads’ information, and click on the button with the small upward arrow icon and this will give you the option to raise or upgrade your ad. Follow the prompts and complete your ad’s upgrade.
How can I delete an ad?
Deleting an ad on Untado.com is even easier and quicker than submitting it. If you decide to delete an ad for one reason or the other, do the following…
Go to the buttons on the right side at the end of the ads’ information and click on the button with the small delete icon, and this will take you to the option to click “Delete Listing“. Listing will be completely deleted with all metadata, comments and attachments.
How to have my ad displayed on the front or home page?
Basically, new posted ads show on the homepage. However, if you want your ads to be specially shown or featured on the homepage or highlighted, you must upgrade to the “Featured” ad package. Or contact us to get information and help to highlight your business or ad.